Effective Date: May 1, 2025
Company Name: Autovera, LLC
Autovera, LLC (“autoVERA”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our platform, mobile application, and related services (“Services”).
1. Information We Collect
We may collect the following types of information when you use autoVERA:
a. Personal Information
- Name
- Email address
- Phone number
- Vehicle information (e.g., make, model, VIN, service records)
- Appointment details
- User profile preferences
b. Usage Information
- Device information (e.g., IP address, browser type)
- App interactions (e.g., pages visited, features used)
- Log data and diagnostic information
c. Location Information
- If you enable location services, we may collect your location to help identify nearby service providers.
2. How We Use Your Information
We use your information to:
- Provide and maintain the autoVERA platform
- Schedule and manage service appointments
- Display vehicle service history and related data
- Communicate with you about services, updates, and promotions
- Improve our products and customer experience
- Comply with legal obligations
- Ensure in our legitimate interests that content included in our Services is presented in the most effective manner for you and for your device.
- Provide you with the information, products and Services you request from us.
- Keep our Services safe and secure.
- Allow you to participate in interactive features of our Services.
3. How We Share Your Information
We may share your information in the following ways:
- With your auto repair shop or service provider, for appointment scheduling and service history
- With vendors or partners that help us operate and support our Services (e.g., hosting, analytics, communications)
- As required by law, including in response to a legal request, subpoena, or government inquiry
- In the event of a merger or acquisition, your data may be transferred to a new entity
We do not sell your personal information.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices
You may:
- Access and update your profile information through the app
- Opt out of promotional emails by clicking "unsubscribe"
- Disable location access through your device settings
6. Children’s Privacy
autoVERA does not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child without parental consent, we will delete that information promptly.
7. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website autovera.io with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
autoVERA, LLC
4371 Wade Hampton Blvd
Taylors, SC 29687
[email protected]